This was the year of joined-up thinking, when we simultaneously tweeted, Instagrammed, Facebooked and Vined our every move.
We were linked in and signed up, and despite the protestations from some that being in thrall to sharing meant oversharing, 2013 was the year I found Twitter, in particular, to be a useful resource for breaking news and a signpost to reading material I would otherwise have missed. (For those who follow me and discover I mostly tweet about food, apologies.)
But where it matters most, there is no joined-up thinking, no sharing of information.
Time and again, we have read about cases of individuals let down by a series of different agencies and services, none of whom spoke to each other. It's hardly new (we are five years on from Baby P, Peter Connelly), but to reverse a hackneyed response, Lessons Have Not Been Learnt.
I felt a red mist descend when listening to one of the victims of the Rochdale abuse ring explain how she had reported her attackers to the police only to be ignored, or be arrested herself. Even when the crimes were undeniable, the authorities deemed these girls — who were suffering horrific mental and physical abuse — to be unreliable witnesses; therefore, cases could not be brought.
Last week, a survey of Lancashire police found that officers polled spent one day a week solving crime, the rest on "admin". On the surface of it, a depressing statistic. But when one learns that the rest of the time is spent on looking for missing people, assisting with those with mental health problems and dealing with troubled families, which might be the early intervention that prevents crime, it makes more sense.
Meanwhile, we heard that the former Director of Public Prosecutions, Keir Starmer, is to lead a Labour Party review into establishing a "victims' law" that will protect witnesses from aggressive and traumatic cross-examining in court. That's welcome, but in isolation it's no good – we need to join up the services that come into contact with vulnerable people before criminal activity.
In far too many cases we hear that, for instance, doctors never heard that a teacher saw a child eat dirt, or mental health services were not aware of calls to the police. If they talked to each other, these concerns should "go viral", and be noticed within the agencies. This is going to sound facetious, but it's a serious suggestion: the emergency and social services, NHS and schools should have their own (highly encrypted) version of Twitter. So that short bulletins on anything that concerned them could be shared and logged. Perhaps some of those philanthropic tech billionaires might turn their attention to this.