Oman


Selling of electronic items outside shops in Oman will land you in soup



Muscat: The Public Authority of Consumer Protection (PACP) has warned against selling electronic devices outside shops.

"Many companies target families and individuals in their houses," said a PACP official, while adding that such companies provide various offers, especially to families with low income, who are lured and fall into a trap.

Cautioning people not to buy the products sold through such means, he said PACP has received many complaints from locals and expatriates about companies sending their marketing teams, mostly expatriate women, to their houses to sell these products.

"A primary court in Buraimi sentenced a number of electronic devices' sellers and ordered that their offices would remain shut down for six months. The products they marketed were seized too," the source said.

He added that the companies were fined OMR3,000.

Explaining the instance, the PACP official said, "A family received a phone call from one of the electronic devices companies informing them that they have won a prize and asked permission to visit them at their house."

"Once the company team reached the family's house, they started to present their product, a vacuum cleaner. The family refused to buy it but the company officials came up with more offers, suggesting that the customer buy it and pay in instalments. When the family refused to do that, the company insisted that the family take a day to think about the deal and promised to call on the second day. The family contacted the consumer protection authority in Buraimi and informed them about the case," said the source.

He added that the company's marketing team members were arrested when they returned the next day to make a sales pitch. Their case was transferred to the public prosecution for further legal action.

Illegal practice
The source explained that selling electronic devices outside the trading institution is illegal, according to the Consumer Protection Law issued by the Royal Decree No. 81/2000, regulation No.  49/2007 and Law No. 17/2010.

The PACP calls upon citizens and residents to report such cases to the concerned authorities directly as some cases may turn out to be criminal ones.

To get in touch: fahadnews@timesofoman.com

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