Muscat:Air Learning and Development, which works to enhance standards in civil aviation by providing training to Oman Air's staff and members of the public, has been awarded ISO 9001:2008 Quality Management System certification.
The accreditation recognises the high standards of performance and sustained commitment to quality, demonstrated by Oman Air Learning and Development, which operates from the Oman Air Training Centre in Muscat.
The certification was awarded to Oman Air by Didier Michaud-Daniel, CEO of the validating body Bureau Veritas, at a glittering ceremony in Seeb, on August 21.
Abdulaziz Alraisi, chief officer – Management Affairs and Saleh bin Abdullah Al Zadjali, senior manager, Oman Air Learning and Development, received the certification on behalf of the national carrier of the Sultanate of Oman.
Alraisi said: "We are extremely proud to have achieved ISO 9001:2008 Quality Management System accreditation, a level that has been adopted so that we can effectively implement global standards in education and commit ourselves to strategic planning for future needs and ensure ongoing success. It will also help us to use all our resources to maximise the benefits on behalf of our customers, both within Oman Air and with our external commercial clients."
Oman Air Learning and Development offers modern, effective training programmes for flight operations, engineering, in-flight and ground services, corporate communications, recruitment and human resources staff.
Training is offered to Oman Air's staff and to that of other airlines. Oman Air conducts its own technical training, where students are taught all aspects of aircraft maintenance, repair and overhaul. Further specialised training also aims to ensure enhanced customer satisfaction at check-ins and customer services desks, during the departure process, throughout the baggage journey and during immigration clearance. Its courses are approved and accredited by the Oman Civil Aviation Authority, IATA, Lufthansa and Swiss International Airlines.
Al Zadjali said: "This ISO accreditation could not have been achieved without the dedication of our staff and advisers and I would particularly like to thank Salim Al Harthy, Badar Al Waili, Ghaliya, Fathima and Renjith for their invaluable contributions."