Muscat: A technical snag led to a Muscat-Mumbai Air India (AI) flight being grounded in Muscat, forcing authorities to lodge the flight's passengers in a hotel in Muscat yesterday.
"The aircraft came from Mumbai. It was supposed to fly back with the passengers yesterday. But the flight had to be grounded due to a technical snag. Our engineers, flown from India, are trying their best to rectify the problem along with Oman Air experts' team. The problem will be solved by this evening (Monday) and passengers will be able to fly to their destinations," a senior official from the airline's Muscat office told the Times of Oman.
"Almost 60 per cent of the passengers have left Muscat via other Air India flights to Calicut and Cochin. The rest will also fly soon," the official added.
In all, 116 passengers were supposed to fly on the grounded flight.
Meanwhile, the passengers lodged in the hotel said that they were unaware about the technical snag and none of the airline officials had informed them satisfactorily about the reason.
"We were given boarding passes. Later on, they just informed us that the aircraft has a technical delay and the schedule has been changed.
"But, they didn't tell us why the schedule was changed. We have been waiting at the hotel since Sunday late night. Hope the issue is resolved soon and we are able to fly to our destinations soon," some passengers said.
Meanwhile, till the filing of this report, the stranded passengers were not clear whether they would be able to fly home or not.
"We are waiting for a response from the airline and do not know how long it will take," the passengers added.
Last week, a Bangladeshi citizen boarded an India-bound Air India Express flight in Salalah, creating confusion and leading to a delay in the flight's take off.
The passenger, who was supposed to board the Oman Air Salalah-Muscat flight, mistakenly boarded the Air India flight IX544 to Kerala, leading to confusion inside the aircraft and at the airport.
The Bangladeshi passenger had the receipt of the Oman Air boarding pass issued by Air